S–
Seller of small things
It is a Thursday
morning.
Rush hour traffic at the bus stop is about two hundred meters away on the main road and is shielded by the houses and apartments in this leafy residential
neighbourhood.
The neighbourhood is buzzing with harried mothers leaving their little ones at the day care, the school buses picking up the older ones for school, the software programmers leaving for their day job to catch the public transport for their commute, the girl at the till in the supermarket rushing to work, the construction workers working in the nearby construction site arriving on a tractor, the security guard at the shopping mall getting back from work after the night shift.
At this intersection of
the tree lined residential neighbourhood where the maddening traffic is
still some invisible distance away on the main road Selvam parks his cart on
Thursday mornings . The wares displayed on his cart are a colourful array
of small things.
Bathroom Mirrors, soap boxes, utensil scrubbers, hair clips, toy mobile phones, shaving razor, plastic mugs, nail polish remover, nail paints of different shades, comb, rubber bands, utensil scrubbers, bangles, toothbrush stand, to name a few are all arranged in his waterproof push cart.
Two women, one immaculately dressed in her security guard uniform and the other, probably her roommate dressed in the uniform that advertises her retail supermarket brand hurriedly step out of their Paying guest accomodation building nearby and walk towards the main road from where they would catch the public transport to get to their place of work.
They are in a hurry, but not so rushed that they would not stop by Selvam’s cart. The lady Security guard looks up the cart and buys a black plastic hair clip for ten rupees. Her room mate is not satisfied with the shades of nail paints displayed and asks Selvam if he could procure a particular shade. He promises to stock it up next week for her.
On other days of the week, you would find Selvam at other intersections
at the nearby residential layout where there is a good footfall of
people whom the economists would classify as ‘upwardly mobile’ lower middle
class consumers.
Selvam’s
customers are worker bees that run the Retail outlets, beauty parlours,
call centers, construction sites or sometimes an occasional housewife who
is dropping her kid off to the school .
These are people who are not brand conscious. In their products they look for value for money and utilitarian value. Selvam procures his wares from the wholesale market atKumaranpet.
He along with his other cousins who run the ‘line’ in nearby areas procure from the ‘Marwari Sheth’ at the wholesale market.
These are people who are not brand conscious. In their products they look for value for money and utilitarian value. Selvam procures his wares from the wholesale market atKumaranpet.
He along with his other cousins who run the ‘line’ in nearby areas procure from the ‘Marwari Sheth’ at the wholesale market.
There is always a
profusion of new products which they are advised to try out. They need to
exercise discretion and buy only products depending upon the taste and
demographics of their clientele.
Some products are seasonal. Mehendi cones before the festival of Karwachauth and Diwali, Bangles and earrings around the festival of Navaratri and Rakhis around the time of Rakshabandhan sell like hot cakes.
Oh well ... not exactly
like hot cakes. These are commodities that are not perishable. But like
hot cakes, their utility value diminishes right after the day of
the festival.
If you are accurate with
your inventory and have an instinctive evaluation of your demand and supply,
you could then rake up immense profits in a day or two. But if you are
not, then you could be left with unsold inventory and suffer huge losses.
All you can do, is store up the goods and hope to sell them cheap
next year around during the festival season. All their wares are bought
wholesale for cash and there is no concept of credit in their line of business
.
This is where experience
and business acumen comes in handy, says Selvam. He says there are many who try
their hand in this trade but give up within a few months. This is a trade
that needs a long term view and lot of patience combined with the knack of
understanding customer demand, pricing point and preferences.
Selvam has been in this
business for about 15 years now. When he started off, he apperenticed under his
uncle who had migrated to the city almost a generation ago from their village
near Manapparai, in the neighbouring state of Tamilnadu, about 400
miles away. He would run the line along with this uncle for many years.
As his uncle grew old and weary, he took upon himself to run the ‘line’ in this
area. Selvam was not the only one to have apprenticed under his
uncle. All his cousins who grew up in Manapparaicame to the
city as strapping young teenagers and ran errands or were trained under
the wing of the uncle and other relatives who hailed from the same area.
As the population expanded, development came about, nearby hallis ( villages) got swamped into the frenzy of the city there was enough and more business for many of the smart ones to run their own ‘lines’.
As the population expanded, development came about, nearby hallis ( villages) got swamped into the frenzy of the city there was enough and more business for many of the smart ones to run their own ‘lines’.
The old man who works as
the caretaker at the construction site nearby walks upto Selvam’s cart to look
up a shaving razor. Selvam open a box of plastic shaving razors stocked
up in varying colours.
The old man picks up the orange one, examines it and then puts it back into the tray. Presumably he does not like the colour. He is now toying between having to choose the Fluroscent Green on his left hand and navy blue on his right hand.
The old man picks up the orange one, examines it and then puts it back into the tray. Presumably he does not like the colour. He is now toying between having to choose the Fluroscent Green on his left hand and navy blue on his right hand.
Selvam’s mobile phone
rings and he picks up the call while attending to the fickle minded old man who
is struggling to make up his mind between the fluroscent green and navy blue.
It is his mother on the
phone and she is frantic. Yet another cattle was mowed down by a long
vehicle on the highway last night. She is howling about how it was
getting difficult for her to manage the livestock farm and how her
husband’s brother’s family in the neighbouring farm hardly seem to lend a
helping hand these days. She is complaining about how it is so demeaning
for her to go out and ask for help and how they are all subtly sizing her up at
every possible occassion .
The old woman is
inconsolable.
The old man is indecisive.
The old man asks him the
price of the Shaving razor.
‘Bees Rupaiya ’ twenty rupees, he replies to the old man in Hindi who probably hails from the north of India, while still talking to his mother on the mobile phone.
‘Seri vidungamma’ Ok,
just leave it mom, he advices his frantic old mother inTamil who
is on the line over his mobile phone. She cannot stop talking and goes on
a rant about the dwindling livestock in their farm and the heartless neo-rich
relatives that she has to put up with everyday.
The old man has decided
on the Fluroscent green razor, and tries to bargain asking for a reduction in
price.
Selvam is losing his
patience, probably with his mother or may be with the old man. He takes the
fluroscent green razor back from the old man and keeps it back into the tray.
He has firmly, but non-verbally indicated that there was no bargain with the
price while continuing to listen to his mother on the mobile phone.
The fickle old man
hovers around the cart.
The frantic old woman is
ranting over the phone.
Selvam tries to
wrap up his conversation with his mother , who seems to be in a state of
perpetual distress and is hanging on to the conversation with her son, hoping
for him to lend a sympathetic ear to her woes. Selvam is trying to be patient,
but it is peak business time for him. He tells his mother he would come down in
a couple of weeks and set things right. But for now, he got to go.
Selvam’s extended family
owned land and livestock in the outskirts of the town in Manapparai.
Manapparai, a small town along the now constructed National highway 45 ( NH45) in the State of Tamilnadu in India is famous for ‘murukku’ a fried knickknack and for its indigeneous breed of oxen and cows. The breed is on the verge of extinction and all efforts are being made by the government and the people to preserve the cattle which are native to the area.
Through the 1960’s and 1970’s, during the hey days of green revolution in the Socialist India, the high milk yielding Jersey cows were imported from the west. Farmers took to breeding these foreign cows, then heavily subsidised by the government while it pushed the breed of indigeneous cattle to neglect and extinction. The Manapparai oxen is known for its sturdiness in ploughing the farm. The advent of tractors and the marginalization of small farmers, further put the draft cattle into disuse over the last couple of decades.
The NH45 cuts through
the outskirts of Manapparai linking the six lane highway
between Chennai the capital city of Tamilnadu all the way through to
Kanyakumari, the southernmost tip of India. The world class Road
infrastructure has now enabled massive investments by industrial houses
along the NH45 in small towns where cheap labour is available in plenty. Large
vehicles transport raw materials and finished products from and to these
industrial houses along the NH45.
While the highways that
have been built in the last decade are world class, the safety standards are
not. The highways are not exactly barricaded along the fringes and across
the villages. It is not uncommon for cattle – cows, buffaloes, ox, goat ,
sheep , chicken, dogs and also human beings attempting to cross the NH45, that not very long ago, before the government acquired it, was their very own grazing ground.
Every other day it is not an uncommon sight to find a cattle or sometimes even a Human being
hit by a vehicle along the NH45 particularly in the early hours of
the morning when the sleep deprived drivers were driving at break neck speed on
the highway and the cattle who were up before dawn went straying around.
When the government
proposed to acquire their land to build the highway, Selvam’s extended family
was caught in family fueds between brothers who had inherited the land
from their ancestors. The part of land that was partitioned to Selvam’s
father’s brother was acquired by the government for the construction of
the highway. The brother’s family came into money, while Selvam’s
parents were pushed to the fringes of the highway where they had to be
contended with their cattle farm.
They owned a sizeable number and
variety of cattle which took care of their livelihood. The cattle farm now dangerously skirted along the national highway.
The new found money of
the neo-rich relatives, the continuous death of the livestock from her
cattle farm, lack of young people to tend to the farm and a general
decline in her quality of life is what pushed Selvam’s mother to the frenzy
that she was now caught up in.
The frantic calls
from the mother to the son who was busy selling small things in the
distant city was getting very frequent in the last few months.
As his mother hangs up,
Selvam gets back to work. He is busy selling to a steady stream of
customers who stop by to buy things. The cost of most items in his cart
are about half or one third the cost in the neighbourhood corner shop. Most
of these items labelled with some form of brand is sold in the nearby
supermarkets for about 10 times the cost. Selvam says that
his repeat customers come to him because they know that while his wares do not
have a brand label, it much the same content in the branded items.
They do not want to pay a very heavy price in the shops and
supermarkets. The same wholesale merchant from whom he
procures also sells the stuff to branded labels .
Selvam is religious and
philosophical in his outlook. He is undertaking a 40 day penance to go on
a pilgrimage to Sabarimalai and would not be selling his wares
for a couple of weeks in the month of January. He does this every year.
He is extremely content with the way his business is doing and thanks God for the abundance that he has been blessed with.
He is extremely content with the way his business is doing and thanks God for the abundance that he has been blessed with.
He is now saving up for the annual pilgrimage to Sabarimalai in January. On the way back he hopes to make a trip to Manapparai and meet his frantic mother and spend some time with her.
In mentioning that he
also says that the NH45 would drastically cut the travel time and he
could reach Manapparai in just under four hours from Chennai
after the pilgrimage to Sabarimalai.
When in Manapparai, he along with his (neo-rich) cousin plan to ride on a motorbike aboard the NH45 that could now take them to the town of Madurai in just under 15 minutes.
When in Manapparai, he along with his (neo-rich) cousin plan to ride on a motorbike aboard the NH45 that could now take them to the town of Madurai in just under 15 minutes.
That is the brighter side of the development story that his mother would never acknowledge or understand.
Enjoyed a day and many in the life of Selvam. So many small vendors
ReplyDeleteWe come across so many small vendors on a daily basis and no one knows what their life is all about. Their family, struggles, nothing. Your post took me to a different world.
DeleteSorry, the first comment was incomplete and writing this out to share my thoughts.